1. Introduction
We respect your right to privacy and take the protection of personal data seriously. This Privacy Policy explains how RouteInDunes collects, stores, and uses information that you share with us while visiting our website. By using our site, you agree to the practices described here. The policy applies to all visitors and users of the RouteInDunes platform. We aim to be transparent, fair, and compliant with all applicable data privacy regulations. No unnecessary information is collected, and nothing is used without a clear purpose. The content of this page is updated regularly to reflect best practices and legal changes. Please review it from time to time for updates.
2. What Data We Collect
We collect only the information that is relevant to improve your experience. This may include your name, email address, and general location — only when voluntarily submitted through our contact form. No financial or sensitive data is collected on our site. We do not track user behavior with invasive tools. General analytics may be used to monitor traffic flow, time spent on pages, and popular content sections. This helps us understand what users need most. All data collected is limited in scope and purpose.
3. How We Use Your Data
The information you share with us is used solely for communication and support purposes. If you contact us through the form, we use your details to respond to your question or request. We do not use your data for advertising or automated decision-making. Your details are never sold, rented, or shared with third parties. Internal access is strictly limited to authorized personnel only. We aim to respond quickly and respectfully to all messages. Every communication is treated as confidential.
4. Data Storage and Security
We take appropriate measures to keep your information safe. All data is stored on secure servers with controlled access. We do not retain information longer than necessary. Email addresses submitted via the contact form are only kept for support purposes and are not added to any lists. We follow data minimization principles and avoid collecting unnecessary personal data. Updates to our security infrastructure are made periodically to reduce risk. Users can always request deletion of their data. Your security is a priority at every stage.
5. Your Rights as a User
You have full control over the information you provide. At any time, you can request access to your data, correction of inaccuracies, or complete deletion. We honor all such requests promptly and without question. You are not obligated to submit any personal details to use our website. If you choose not to share data, this will not limit your ability to browse our public pages. All rights are respected regardless of your location. Our team follows international standards for user rights and privacy. For any related concerns, feel free to contact us.
6. Third-Party Tools and Cookies
We use basic analytics tools such as Google Analytics to understand general visitor behavior. These tools do not collect personal identifiers like your name or email. We do not embed third-party advertising networks or social media trackers. If cookies are used, they are limited to session management and do not track personal actions. You can disable cookies in your browser without affecting the website’s performance. Full details are available in our Cookie Policy. We maintain a cookie-free core experience wherever possible. Transparency is essential in every tool we integrate.
7. Children's Privacy
Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child has submitted data, we delete it promptly. Parents or guardians can contact us to request removal of any such information. We encourage responsible internet use and recommend adult supervision when minors browse online. The safety of younger users is always respected. Our content is general and suitable for a wide audience, but data protection measures remain strict.
8. Policy Updates
We may update this Privacy Policy as needed. Any updates will be posted on this page with a visible update date. Changes are made to reflect legal requirements or operational improvements. Continued use of the site after updates means you accept the revised terms. We do not send notifications about minor policy changes. All users are encouraged to check this page regularly. Our goal is always full transparency and accountability.
9. How to Contact Us
If you have any questions or concerns regarding this policy, you can contact us using the information below. We will respond as soon as possible and always treat your inquiry with care and respect.
📍 Address: The Dubai Mall, Galeries Lafayette, Level 1 – Dubai – UAE
📞 Phone: +971 55 521 0221